Global Smart Hands services allow you to make use
of onsite and offsite technical assistance and
troubleshooting. They can take care of things like
installations, configurations, remote troubleshooting
and verifications. The engineers completing the work
are located around the world and know how to deal
with businesses’ needs.
Some of the other services they provide for you include
power cycling routers, servers and switches, installing
and maintaining cabling, racking and unracking
equipment, and assisting with conference rooms and
AV equipment setupSmart Hands service provides business with highly trained and experienced Engineers when and where they are needed to perform almost any task that may be required, such as:
- Server installations
- Inter-data center relocations
- Server reboots
- Server diagnostics and troubleshooting assistance
- Component upgrades
- Server decommissioning
- Tape/CD exchanges
- Visual inspection of system(s)
- Asset location verification
- Periodic data center walk-through to identify warning lights or other problems
- Storage and cabinet inventories
ABM Engineers can also assist clients with remote trouble shooting efforts by:
- Providing issue remediation guidance
- Conducting visual verifications
- Issuing commands remotely
- Reading system or console messages
- Plugging in a console port for remote management
- Taking pictures of equipment
- Verifying serial numbers.
ur ABM Smart Hands service provides business with highly trained and experienced Engineers when and where they are needed to perform almost any task that may be required, such as:
- Server installations
- Inter-data center relocations
- Server reboots
- Server diagnostics and troubleshooting assistance
- Component upgrades
- Server decommissioning
- Tape/CD exchanges
- Visual inspection of system(s)
- Asset location verification
- Periodic data center walk-through to identify warning lights or other problems
- Storage and cabinet inventories
ABM Engineers can also assist clients with remote trouble shooting efforts by:
- Providing issue remediation guidance
- Conducting visual verifications
- Issuing commands remotely
- Reading system or console messages
- Plugging in a console port for remote management
- Taking pictures of equipment
- Verifying serial numbers.
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